Terms of Use

Last Updated: 9 March 2025

Welcome to sianvernon.co.uk ("Website"). These Terms of Use ("Terms") govern your use of our Website and services. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please refrain from using the Website.

This policy complies with UK law, including the Consumer Rights Act 2015, the Electronic Commerce Regulations 2002, and the Data Protection Act 2018.

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1. General Information

1.1 Sianvernon.co.uk is an online platform that sells original artwork and prints created by Sian Vernon.

1.2 We reserve the right to modify or update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

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2. Intellectual Property Rights

2.1 All content on the Website, including but not limited to images, designs, text, and graphics, is owned by or licensed to sianvernon.co.uk and protected under UK intellectual property laws.

2.2 You may not copy, reproduce, distribute, or use any content from the Website without express written permission.

2.3 Purchasing artwork or prints does not grant you any rights to reproduce or commercially exploit the work.

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3. Orders and Payments

3.1 All purchases made through the Website are subject to availability and confirmation of payment.

3.2 Prices are listed in £GB (GB Pounds Sterling) and may be subject to VAT and shipping fees.

3.3 Payments are processed securely through Squarespace Payments, Stripe or Paypal (depending on which payment type you choose). We do not store your payment information.

3.4 Under the Consumer Rights Act 2015, if a product is faulty, not as described, or does not meet reasonable expectations, you are entitled to a refund, repair, or replacement.

3.5 We reserve the right to refuse or cancel any order at our discretion. In such cases, a full refund will be issued.

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4. Shipping and Returns

4.1 Please allow 3-5 days for unframed orders and 7-10 days for framed orders to be prepared, packaged and dispatched.

4.2 Domestic UK (England, Scotland and Wales) orders are sent using Royal Mail Tracked (1-2 days). Delivery times may vary.

4.3 International orders are sent via Royal Mail International Tracked (7-14 days). Delivery times may vary.

4.4 Due to GPSR I am currently not able to send items to the EU or Northern Ireland.

4.5 We are not responsible for delays caused by shipping carriers or customs processing.

4.6 Buyers are responsible for any local taxes or customs charges on international orders.

4.7 Returns and exchanges are only accepted under the conditions outlined in our Refund & Returns Policy, in accordance with UK consumer protection laws.

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5. User Conduct

5.1 You agree to use the Website in a lawful manner and not to engage in fraudulent, abusive, or harmful activities.

5.2 Any attempt to disrupt or interfere with the Website’s functionality is strictly prohibited.

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6. Limitation of Liability

6.1 We strive to provide accurate information but do not guarantee that all content on the Website is error-free.

6.2 We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website, except where prohibited by UK law.

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7. Privacy Policy

7.1 Your personal information is collected and handled in accordance with our Privacy Policy and UK GDPR regulations.

7.2 By using the Website, you consent to our data collection and usage practices.

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8. Governing Law

8.1 These Terms shall be governed by and interpreted under the laws of England and Wales.

8.2 Any disputes arising from these Terms shall be resolved in the courts of England and Wales.

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9. Contact Information

If you have any questions about these Terms, please contact us at hello@sianvernon.co.uk.